“We decided early on that we needed to find an alternative to answering telephone calls for positions on waiting lists.  When Lindsey developed My Waiting List, we wasted no time utilizing this service.”  Gastonia Housing Authority

Lindsey’s My Waiting List will save your agency valuable time and money!

This is an interactive voice response system that will handle all of your calls regarding an applicant’s position on the waiting list(s) and it will do it 24/7.  This tool allows your staff to concentrate on their work rather than handling these time consuming phone inquiries.

Applicants call your housing authority.  Your phone system automatically transfers the call to My Waiting List.  The system will ask them if they prefer English, Spanish or Haitian Creole.  My Waiting List will ask them to enter their SSN and their DOB.  My Waiting List will tell them every wait list they are on and their position.

To experience just how easy it is call 501.537.7741 when prompted enter 666.66.6666 for SSN and 08-08-88 for DOB.