Lindsey Software provides a comprehensive software suite to meet the demands of the housing industry. Our Occupancy solutions provide robust features for manging Applicant and Tenant information, while maintaining HUD compliance.
Tenant and Applicant Processing
The occupancy department is the core of any housing agency. Lindsey Software’s Tenant and Applicant Processing module provides a single module to manage the entire occupancy department – from application entry to move out for all programs. By using only one module for every program, you are able to see the entire picture of a tenant’s history in a single area regardless of how many programs they in which they have been housed. This also makes it easier to transition staff from one program to another because re-training is not necessary. … READ MORE
My Waiting List™
My Waiting List™ is an interactive voice response system that provides your applicants with their position on the waiting list in English, Spanish, and Haitian Creole. (Contact us for information about other languages.) All applicants have to do is enter their SSN or HUD Alternate ID and their Date of Birth. My Waiting List™ provides the name of each waiting list they are on and their waiting list position. All you have to do is set up a phone extension so when the applicants calls, it will automatically forward the call to My Waiting List™. Unlimited long distance is recommended, however if you would like a toll free number provided we can do so for an additional fee. … READ MORE
Word Bridge
Word Bridge works hand in hand with the Tenant and Applicant Processing module, allowing you to customize all of your housing authority’s documentation and maintain it in one place. Once documents are created, you can specify where they will print (Application Entry, Make Offer, Issue Voucher, Move-In, Re-exam, etc.) and how many copies of each document are needed. … READ MORE
Customer Relationship Management (CRM)
The Customer Relationship Management (CRM) module provides an easy method for capturing and managing communications with tenants. The CRM module provides a single area to maintain client correspondence throughout every aspect of the client life cycle – from application entry through end of participation.CRM will save you time when reporting to HUD, by automatically tracking and updating required reports like applications received, rejected and processed. … READ MORE
Online Application
Online Application provides a fully integrated, streamlined tenant application process that is easy, efficient and affordable way to accept, receive, and process housing applications online. It minimizes paperwork, eliminates data entry, and prevents entry of mistyped information, therefore streamlining the entire tenant applicant process from beginning to end. … READ MORE
Report Writer
The Report Writer module offers you the ability to create your own reports. Data dictionaries are used to retrieve information for specific fields that you select. This module is integrated with the tenant and vendor files. … READ MORE
